A Comparative Research Project On Rural Public Service And Local Level Civil Service Reform

26 Juni 2012 | admin
Project At Glance
Country Indonesia
Region West Sumatra, Yogyakarta, South Sulawesi
Name of Client Ford Foundation
Address S. Widojo Center Lt.11 Jl. Jenderal Sudirman 71, Jakarta 12190
Duration of Assignment 23 bulan
Start Date Agustus 1999
Completion Date Juli 2001
Prinsipal Investigator Prof. Dr. Agus Dwiyanto
Principal Investigator (Not on the list)
Research Team Partini, Dr., Dra. Wini Tamtiari, M.Si.
Research Team (not on the list)
Profiles of Professional Staff Provided by The Center Public Administration Specialist

This is a survey on service delivery covering various types of public services (land certificate, civil record and IMB) in the selected provinces. This survey involved both service providers and users as respondents so that it will contain comprehensive information to establish the state of bureaucratic performance and how political changes have affected the performance of service delivery. The survey contained detailed information on various variables on measuring service performance such as accountability, responsiveness, service orientation and various measures of efficiency. The result of this study will be used to develop several bureaucratic reformation agenda in local level.

Developing project proposal Developing research instrument (questionnaire), with researcher from Andalas University (Padang) and Hassanudin University (Makassar). Transfer of knowledge and experience to local researchers. Data cleaning and analyzing. Reporting and publishing research findings.